DOMESTIC:  Take advantage of Free Shipping on U.S. orders over $120!

The shipping cost will be calculated based on the total weight of your purchase.
How to get an estimate of postage:
 1. Put items you would like to purchase in your shopping cart by clicking the “Add Items to Cart” button.
 2. Click Shopping Cart icon located on the right top.
 3. Click “View Cart” or “Checkout” button.
 4. Enter shipping information to see an estimate of our USPS & UPS shipping options.
 5. Click “Estimate Shipping”.
If the total weight is under 15.99 oz, you can choose First Class Mail (2-5 business days), Priority Mail (1-3 business days), or Express Mail (1-2 days).  US Postal Service does not offer “First Class Mail” option when entire shipment weighs over 15.99 oz.  
Please note USPS does not guarantee the delivery time when you choose Priority Mail and First Class Mail.  The delivery time shown is their estimate and they do not make a commitment on the delivery time, even if it says “2-day Priority”.  If you need to receive a package before a certain date, please choose USPS Express mail or UPS service.
When you order $120 or more, your shipping is FREE. We ship your orders within two business days and provide the tracking information by email.  If you do not see the email in your “inbox,” please check your “junk-mail” box. Any damage or loss of the package occurred after we mail the package is outside of our control and is not our responsibility.  Please contact your local USPS office.

INTERNATIONAL (ship to outside the U.S.)

[Special Note during the Pandemic]

As you know, the health risk of COVID-19 impacted the frequency and number of international flights. This is affecting the delivery time of international mail significantly. According to the US postal service, the usual transit time of international First Class Mail to most of the countries in Europe and Asia is up to 2 months, and international priority mail is about 2 weeks. With the delay caused by this pandemic, the international mail is taking much longer than usual, which could be several months. Although we ship your order within 24 hours, the package would be held at the International Distribution Center for several weeks, possibly months, waiting for the flight to go to your country. Once the package arrives in your country, it needs to go through customs, which could take a week or so, and then will be on its way to you locally.

We understand your frustration and we are too very frustrated as we would like you to enjoy your tea as soon as possible. We appreciate your understanding that this delay in delivery time was caused by the result of an effort to protect the workers involved in every process and ultimately to protect all of us. We appreciate your patience.

How to get an estimate of postage:

The shipping cost varies depending on the destination.  Please follow the below instruction to find your shipping cost.

1. Put items you would like to purchase in your shopping cart by clicking “Add Items to Cart” button.
2. Click Shopping Cart icon located on the right top corner.
3. Click “View Cart” or “Checkout” button.
4. Enter shipping information to see an estimate of our USPS & UPS shipping options.
5. Click “Estimate Shipping”.

Duties and taxes related to importing products to your country may occur and you are responsible to pay these fees as an importer. “First Class International” is available only if the total weight is less than 4 lbs.  The length of delivery service varies when the package is sent by “First Class International.”  “Priority Mail International” takes 6 to 10 business days to deliver to most of the countries.  We ship your order promptly and provide the tracking information by email.  Once it is shipped, we are not responsible for any damaged and lost packages.